JarasmsNG Privacy Policy

Last Updated: 2026

JarasmsNG (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our SMS messaging platform, website, APIs, and related services (the “Services”).

By using JarasmsNG, you agree to the practices described in this Policy.


1. Who We Are

JarasmsNG is an SMS messaging platform that enables businesses and organizations to send bulk and transactional SMS messages.

For the purposes of data protection laws:

  • Our customers (businesses using JarasmsNG) are typically the Data Controllers of recipient data
  • JarasmsNG acts as a Data Processor on behalf of our customers

In some cases (such as account registration), we may act as a Data Controller for your personal data.


2. Information We Collect

We collect different types of information depending on how you interact with our Services.

A. Information You Provide Directly

When you create an account or use our Services, we may collect:

  • Full name
  • Business name
  • Email address
  • Phone number
  • Billing and payment information
  • Sender IDs and message content you submit

B. Recipient Data Uploaded by Customers

Our customers may upload or input recipient information such as:

  • Phone numbers
  • Names or custom fields linked to phone numbers

This data belongs to our customers. We only process it on their instructions.

C. Automatically Collected Information

When you use our website or dashboard, we may collect:

  • IP address
  • Browser type and device information
  • Log data (login times, actions taken)
  • Cookies and usage data

3. How We Use Information

We use information for the following purposes:

To Provide Our Services

  • Create and manage user accounts
  • Process SMS campaigns and message delivery
  • Provide customer support

To Improve and Secure Our Platform

  • Monitor system performance and reliability
  • Detect and prevent fraud, abuse, or unauthorized access
  • Analyze usage trends to improve features

For Billing and Communication

  • Process payments and invoices
  • Send service-related notices and updates

We do not sell personal data to third parties.


4. Legal Basis for Processing

Where applicable under the Nigeria Data Protection Act (NDPA) and other laws, we rely on:

  • Contractual necessity – to provide our Services
  • Legitimate interests – to maintain security and improve Services
  • Legal obligations – to comply with regulatory requirements
  • Customer instructions – when acting as a data processor

Our customers are responsible for ensuring they have a lawful basis (such as consent) to send SMS messages to recipients.


5. Data Sharing and Disclosure

We may share information with:

A. Telecom and SMS Routing Partners

To deliver messages, we work with telecom operators and SMS aggregators.

B. Service Providers

We may use trusted third parties for:

  • Hosting and cloud infrastructure
  • Payment processing
  • Customer support tools

These providers are bound by confidentiality and data protection obligations.

C. Legal and Regulatory Authorities

We may disclose data if required to:

  • Comply with Nigerian law or NCC regulations
  • Respond to lawful government requests
  • Protect our legal rights or prevent fraud

6. International Data Transfers

Your data may be stored or processed on servers located outside Nigeria. Where this occurs, we take reasonable steps to ensure your data is protected through:

  • Contractual safeguards
  • Use of reputable, security-compliant providers

7. Data Retention

We retain data only as long as necessary to:

  • Provide our Services
  • Comply with legal, regulatory, and accounting requirements
  • Resolve disputes and enforce agreements

Customers can request deletion of their account data, subject to legal retention obligations.


8. Data Security

We implement appropriate technical and organizational measures to protect data, including:

  • Secure server infrastructure
  • Access controls and authentication
  • Encryption where appropriate
  • Monitoring for unauthorized access

However, no system is completely secure, and we cannot guarantee absolute security.


9. Your Rights

Depending on applicable law, individuals may have the right to:

  • Request access to their personal data
  • Request correction of inaccurate data
  • Request deletion of their data
  • Object to or restrict certain processing

If you are an SMS recipient and wish to exercise your rights, please contact the business that sent you the message first. You may also contact us, and we will direct your request appropriately.


10. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Keep you logged in
  • Understand how users interact with our platform
  • Improve performance and usability

You can control cookies through your browser settings.


11. Children’s Privacy

JarasmsNG Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date. Continued use of our Services means you accept the revised Policy.


13. Contact Us

If you have questions about this Privacy Policy or how we handle data, contact:

JarasmsNG Support

Email: hello@jarasms.com.ng

Website: jarasms.com.ng